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Faq’s

FAQs

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Wide range of topics to address common queries.

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  • 01 How do I open a new account?

    To open a new account, visit your nearest branch with valid identification (passport, driver’s license, or national ID), proof of address, and an initial deposit. Some banks also allow online account opening through their website or mobile app.

  • 02 How can I check my account balance?

    You can check your account balance via online banking, mobile banking apps, ATMs, or by calling the bank’s customer service. Some banks also offer SMS and email balance alerts.

  • 03 Is online banking secure?

    Yes, online banking is secure when proper precautions are taken. Banks use encryption, two-factor authentication (2FA), and secure login systems to protect your data. Always use strong passwords and avoid accessing your account from public or shared devices.

  • 04 What is the daily ATM withdrawal limit?

    The daily ATM withdrawal limit varies by bank and account type. Generally, it ranges from $300 to $2,000 per day. You can check your limit through online banking or by contacting your bank.

  • 05 How do I apply for a loan?

    To apply for a loan, visit your bank's branch or website. You’ll need proof of income, credit history, and personal identification. The bank will assess your eligibility and provide loan options based on your financial profile.